Ready to Print 3D

Frequently Asked Questions

Everything about ordering, materials, custom design, UV printing, laser work and printer repair. Can't find it here? Email Cody@RTP3D.com.

Ordering & Pricing

What if I don't have a 3D file yet?

No problem. Send a photo, sketch, drawing or the physical part and we'll design it for you. We do CAD modeling, 3D scanning and reverse engineering in house — start with a project request instead of the instant quoter.

Why won't my file upload or price?

Usually the model has open edges, is larger than our build volume, or is in an unsupported format. Send it over and we'll check it, repair it if needed, and quote it manually.

How accurate is the instant price?

Our instant pricing is currently being refined and should be used as an estimate. Final pricing may vary depending on the model, material, print requirements, and other factors. If you have questions about your quote or want us to review your project, email info@rtp3d.com.

Can you do large batches or production runs?

Yes. We run a Bambu Lab print farm and handle everything from a single replacement part to short runs and full production orders. For larger quantities, contact us for volume pricing.

How long does an order take?

Turnaround depends on the part's size, quantity, material and our current queue. We'll give you an estimated turnaround as soon as we confirm your order or send your quote.

Materials & 3D Printing

What materials do you print in?

PLA, PETG, ASA, ABS, TPU, PA (Nylon), PC (Polycarbonate) and a range of specialty and carbon-fiber-reinforced filaments. Not sure what's right for your project? Tell us how the part will be used and we'll recommend a material.

Do you offer finishing, assembly or post-processing?

We do — sanding, smoothing, painting, inserts, multi-part assembly, plus laser engraving and UV printing on finished parts. Mention what you need when you order and we'll take care of it.

What 3D printers do you use?

Our Jacksonville, FL print farm runs Bambu Lab P1S, P2S, H2D, H2C and H2S printers, so we can handle one-off parts and production quantities without a long wait in line behind other orders.

Custom Design & Project Requests

I don't have a design — can you make one from a photo or sketch?

Yes. Send us photos, a sketch, a drawing or the physical part with accurate measurements and our team will model it in CAD. Submit the details through our 3D project request page.

Do you do reverse engineering or 3D scanning?

Yes — we regularly recreate discontinued or broken parts. Using a professional-grade 3D scanner, we capture the original's precise geometry and rebuild it as an editable 3D model, ready to print or modify.

What file formats do you accept?

STL, STEP and 3MF are ideal for printing. No file yet? Photos, sketches or reference images work too — we'll build the model from there.

UV Printing

What surfaces can you UV print on?

Using our eufy E1 UV printer, we print directly onto acrylic, wood, metal, plastic, canvas and more — signage, lightboxes, tumblers, phone cases, coasters, keychains and other promotional or wedding items. If it fits, we can print it, and if it doesn't, we'll find a way.

What finish options are available?

Both high-gloss, full-color prints and raised 3D-textured prints you can actually feel, depending on the look you're going for.

Laser Engraving & Cutting

Do you do engraving, cutting, or both?

Both — our professional-grade laser handles precision cutting and custom engraving, from a single personalized item to a full batch of matching pieces.

Can you engrave something I already own?

In many cases, yes. Tell us the material and send a photo of the item along with your artwork or design and we'll confirm it's a good fit before you send anything in.

3D Printer Repair

What kind of printer problems can you fix?

From common troubleshooting to hardware repair and preventative maintenance. Not sure if it's worth a repair request yet? Grab our free 3D Printer Survival Guide first — it covers the most common issues and fixes.

Do you work on my printer brand?

We work on a wide range of FDM 3D printers. If you're not sure whether we service your specific model, send us the make and model and we'll let you know before you ship anything.

Do you offer preventative or recurring maintenance?

Yes. Beyond one-time repairs, we offer preventative maintenance and recurring maintenance plans to keep your printer clean, calibrated and running reliably — catching small issues before they turn into bigger ones.

Shipping, Location & Policies

Where are you located, and do you ship nationwide?

We're based in Jacksonville, Florida, and ship nationwide.

Are you a veteran-owned business?

Yes — Ready to Print 3D is veteran owned, US Army, OEF.

Who owns the files I upload?

You do. Your files are used only to produce your order and are never shared or resold.

How do I reach you directly?

Still have a question?

Custom design, reverse engineering, oversized parts, unusual materials or bulk pricing — tell us what you need and we'll quote it personally.