Privacy policy

Effective Date: July 23, 2026

Ready to Print 3D ("Ready to Print 3D", "we", "our", or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services.

By using our website, requesting a quote, submitting project files, or placing an order, you agree to this Privacy Policy.

Information We Collect

We may collect the following information when you interact with us:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment providers)
CAD files, STL files, drawings, reference images and other project files you submit
Communications regarding quotes, projects and customer support
Device information, browser type, IP address and website usage data
Cookies and analytics information

How We Use Your Information

We use your information to:

Process and fulfil orders
Provide custom manufacturing services
Generate project quotations
Manufacture products from submitted files
Respond to enquiries and provide customer support
Improve our website and services
Prevent fraud and maintain security
Comply with legal obligations

Project Files & Customer Content

Files, CAD models, drawings, photographs and other materials submitted to Ready to Print 3D are used solely for evaluating, quoting, manufacturing and supporting your project.

Original files provided by customers remain the property of the customer.

Unless otherwise agreed in writing, digital models, CAD files and other original work created by Ready to Print 3D remain our intellectual property.

Project files may be retained for future production but are not guaranteed to be stored indefinitely. Customers are responsible for maintaining their own backups.

Payment Information

Payments are securely processed by trusted third-party providers, including Stripe.

Ready to Print 3D does not store or have access to your complete credit or debit card information.

Cookies & Analytics

Our website uses cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyse website traffic
Enhance your browsing experience

You can manage or disable cookies through your browser settings at any time.

Information Sharing

We do not sell, rent or trade your personal information.

We may share information only when necessary with trusted third parties that help us operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Professional service providers

Information may also be disclosed where required by law or to protect our legal rights.

Data Security

We use commercially reasonable administrative, technical and physical safeguards to protect your personal information.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Confidential Projects

Ready to Print 3D respects confidential customer projects.

Non-Disclosure Agreements (NDAs) are available upon request before project discussions begin.

In the absence of a signed NDA, confidentiality obligations do not automatically apply.

Third-Party Services

Our website uses third-party services, including:

Squarespace for website hosting
Stripe for payment processing

These providers maintain their own privacy policies and terms, which govern the information processed through their platforms.

Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain processing activities where permitted by law

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective immediately upon publication on this page. Continued use of our website constitutes acceptance of the updated Privacy Policy.