Shipping policy
At Ready to Print 3D, every order is manufactured, prepared and packaged with care. Whether you're purchasing a ready-made product or commissioning a custom project, we're committed to delivering your order as safely and efficiently as possible.
Processing Times
Processing times vary depending on the product or service ordered.
- Standard products: Please refer to the estimated processing time shown on the product page.
- Custom projects, reverse engineering, CAD design, 3D scanning and production manufacturing: Processing times will be provided within your quotation or project agreement.
- Rush services may be available for an additional fee, subject to production capacity.
Orders begin production only after payment requirements have been satisfied.
Shipping Methods
We ship throughout the United States using trusted shipping carriers.
Shipping options and costs are calculated during checkout based on your delivery address, package size and selected shipping method.
Tracking information will be provided once your order has been dispatched.
Shipping Delays
While we work hard to dispatch orders on schedule, delivery dates cannot be guaranteed.
Ready to Print 3D is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Equipment failures
- Material shortages
- Customs processing (where applicable)
- Other circumstances beyond our control
Shipping Address
Customers are responsible for providing accurate shipping information when placing an order.
Ready to Print 3D is not responsible for orders delayed, lost or returned due to incorrect or incomplete shipping addresses.
If you notice an error, please contact us immediately. Address changes may not be possible once production or shipment has begun.
Custom Projects & Production Orders
Custom manufacturing projects may require additional production time depending on design complexity, material selection, finishing requirements and order volume.
Estimated lead times will be communicated before production begins.
Customer-Supplied Items
If you are sending parts to us for:
- 3D scanning
- Reverse engineering
- Measurement
- Repair
- Reproduction
you are responsible for securely packaging your items during transit.
Customers assume all shipping risks when sending items to Ready to Print 3D.
Lost or Damaged Shipments
If your order arrives damaged, please notify us within 7 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the product
- Photos of the packaging
- A description of the damage
Approved resolutions may include:
- Repair
- Replacement
- Store credit
Claims submitted after 7 days may not be eligible for resolution.
International Shipping
International shipping may be available for select products and destinations.
Customers are responsible for any applicable customs duties, taxes, import fees or other charges imposed by their local authorities.
Delivery times may vary depending on customs processing.
Local Pickup
Local pickup or drop-off services may be available by appointment only.
Customers are responsible for safely transporting their items to and from our location.
Questions?
If you have any questions about shipping, processing times or delivery, please contact us before placing your order.
Email: Info@rtp3d.com
